Shipping policy

Shipping Policy

At UrbanShop94, we are committed to delivering your orders quickly and safely. Please read our shipping policy carefully.

📦 Order Processing Time

  • All orders are processed within 1–2 business days.

  • Orders are not shipped or delivered on Sundays or public holidays.

  • If we experience a high volume of orders, processing may take an additional day. In such cases, we will notify you via email or WhatsApp.

🚚 Shipping & Delivery Time

  • Standard Delivery: 4–7 business days after dispatch

  • Delivery timelines may vary depending on your location, courier partner, weather conditions, or unforeseen circumstances.

📍 Shipping Locations

  • We currently ship across India.

  • Delivery to remote or rural areas may take slightly longer.

💰 Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • We may offer free shipping on selected products or orders during promotions.

📲 Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS or email.

  • You can track your order anytime using the provided link.

📦 Incorrect Address / Failed Delivery

  • Please ensure your shipping address and contact details are accurate.

  • UrbanShop94 is not responsible for delays or non-delivery due to incorrect or incomplete address details.

  • Re-shipping charges may apply for returned parcels.

🔄 Damaged or Lost Packages

  • If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.

  • Share clear photos or videos of the package to help us resolve the issue quickly.

❗ Delivery Delays

  • While we strive to deliver on time, delays caused by courier partners, natural calamities, strikes, or government regulations are beyond our control.

📧 Contact Us

For any shipping-related queries, feel free to reach out: